RESULTS OF MEMBERS SURVEY
We conducted a survey of members in October to find out whether or not they wanted us to negotiate special product offers (bike parts, clothing and accessories and information products) for them with suppliers and what they would be willing to pay for such products if they were satisfied in the quality and that it was being offered at a genuine discount to market prices.
We conducted the same survey on the Miniriders.com.au site.
The results were almost identical on both sites – about 97% who took part in the survey were very keen for us to negotiate these deals and bring them to them.
However, there is one big difference between what happened with the Miniriders survey and the PBR survey. A large number of Minirider subscribers took part in the survey but just 16 members of PBR were willing to take the time to let us know their views on this. That is such a low participation rate that we have judged it not to be worth our time and effort to go to work on this for PBR members at this point of time. We have always made it clear that we are willing to go to great lengths to bring new value to members if we are able to gauge from our surveys that members want it enough. Clearly not enough members on PBR want us to do anything more for them than what we are currently providing. So we conclude from this that we should just leave things as they are on PBR until we hear a strong enough voice from PBR members that they want more.
One way that they can tell us what “more” they want, and keep telling us until we hear, is to use this blog and just keep sending us in their comments in response to any of our “Member Survey Results” blog posts. Alternatively they can send us in their messages via the “Contact Us” on the home page.
We are here to serve your interests but it is up to enough of you to tell us in a loud enough voice what it is you want us to do. We will be listening and if the noise gets loud enough we will realise that enough of you want us to do certain things that we will then say ”HEY, THESE GUYS REALLY WANT THIS – SO LETS GIVE IT TO THEM.”
Keep enjoying the forum.
PBR admin